Training Resources

We are pleased to offer Independent Study Resources designed to enhance staff knowledge of computer technology and software applications via computer-based tutorial CDs (CBTs), DVD's and our library of manuals.  Employees are welcome to use the computer labs to learn and practice programs of their choice during open lab hours
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Access: Levels 1, 2 and 3 Excel: Levels 1, 2 and 3 Outlook: Levels 1 and 2 PowerPoint: Level 1 and 2 TypingMaster Word: Levels 1, 2 and 3

For more information, please contact Brenda Mayorga, via email at bmayorga@rtd.ucla.edu

The UCLA Administration Research, Training, and Development (RTD) department has established a library of leadership and management course materials developed by Development Dimensions, Inc (DDI), which is available to all Administration departments. Each course comes with a complete facilitator classroom delivery video package, which includes a facilitator guide, DVD/video, wall charts, and one set of participant materials. Additional participant materials and wall charts to be used for course delivery must be ordered by the sponsoring department. Please note that materials can only be reserved and delivered by Administration facilitators certified by DDI or RTD.

How to Reserve and Collect Course Materials (Certified DDI Facilitators only):

• Check monthly calendar to see if course material is available for desired period.
• Complete the online reservation form. Please indicate whether the course session being scheduled is open to other Administration departments (not including sessions offered by Campus Human Resources). RTD will communicate space availability to other departments upon confirmation with sponsoring department contact.
• Course materials can be reserved one week before the delivery date for preparation and must be returned no more than three days after the delivery date. (Please note that additional participant materials and/or wall charts for course delivery should be ordered in advanced for timely arrival. DDI regular ground shipping usually takes between 7-10 business days. Rushed shipping will incur additional costs.)
• Course materials can be picked up from and returned to the RTD Office (Gerrie Zvara or Aurora Garcia) at 10920 Wilshire Center, Ste. 830. (Certified facilitators can send representatives to pick up materials. However, please note that materials will be checked out under the certified facilitators’ names.)

How to Order Additional Materials:

• Each department is responsible for ordering participant materials and/or additional wall charts for the course being delivered.
• To order materials, contact DDI Customer Service 1-800-944-7782. Let them know which course you are interested in and the specific materials that you need to order. UCLA is already on their system under Gerrie Zvara. Provide them with your name and address where you want the package delivered so they can add your name to their system for future orders. DDI will send you an invoice for your order.
• RTD has established a Vendor Blanket Agreement in BruinBuy for DDI. The Blanket Agreement number is 0000 K JB052 00. This is the number that you or your accounts payable representatives should use when the invoice arrives from DDI.

  The remittance address for DDI is:

  DDI, Inc. P.O.
  Box 951783
  Cleveland, OH 44193

The remittance address can be inserted as a comment in BruinBuy so Purchasing knows where to send the payment.

If you have any questions, please contact Gerrie Zvara via email at gzvara@rtd.ucla.edu or Aurora Garcia at agarcia@rtd.ucla.edu.