FAQs for Pay-On-Exit Parking System at Medical Plaza and Stein Institute

No, this is not necessary in areas with pay-on-exit systems.

To put it simply the process is pull, park and pay. Signage and the eye-catching lighted entry columns prompt customers to pull a ticket, then they park, go to their appointment, and then pay at a pay station or at the staffed exit kiosk. 

Exit Kiosk Hours of Operation

  • Medical Plaza Westwood Exit: Monday through Friday, 8 a.m. – 7 p.m.
  • Medical Plaza Gayley Exit: Monday through Friday, 8 a.m. – 9 p.m.
  • Medical Building Exit: Monday through Friday, 8 a.m. – 6 p.m.
  • Stein Exit: Monday through Friday, 8 a.m. – 6 p.m.

The pay stations are available 24 hours per day seven days per week. If a customer forgets to pay at the pay station, American Express, Discover Card, MasterCard and Visa credit card payments are also accepted at the exit column.

A new wayfinding signage plan was set up throughout the Medical areas.

We recommend departments with validators also purchase a small supply of Chaser Validations to issue in such cases. 

The pay stations and exit kiosk staff issue change up to $20.

Yes, American Express, Discover Card, MasterCard and Visa credit cards are accepted at both the pay stations and exit kiosk. 

No, but the pay stations, exit kiosks and exit columns accept American Express, Discover Card, MasterCard and Visa credit cards.

Please contact Customer Service Information for options and instructions.

Vehicles left overnight are not subject to citation unless parked in reserved stalls or unauthorized areas. However, the vehicle is subject to the daily parking fee for each day the vehicle is parked. 

For questions related to validations, contact Customer Service Information. For equipment and parking operations related questions, contact Parking Services at (310) 825-1386.